FAQ

– Is Sinewave Miner Shop legit?

Yes, we are registered and verified company. You can check our legal documents here: https://swminershop.com/legal-documents/

Verified by PACRA Zambia
Sinewave Miner Shop – Sinewave Electronics Ltd is registered and verified company in Zambia. So our warehouse located in Zambia.
Reg.NO: 319950070575 (PACRA)

Verified by Companies House UK
Our company is registered and verified company in United Kingdom.
Reg.NO: 11333862 (Companies House)

Verified by GeoTrust
Swminershop.com – Sinewave Miner Shop – Sinewave Electronics Ltd, have green ssl address bar (EV SSL). So it means our company and website is verified and registered by GeoTrust (DigiCert Inc).
So check green bar, or here: GeoTrust CryptoReport

Check our feedbacks on Coinpayments.net: https://www.coinpayments.net/feedback-2867033966704704bfb963ab01f7de73

– Which payment method do you accept?

We accept Bank Transfer and Cryptocoin, but it depends what country you live.
– Zambia buyers can pay with: Bank transfer, and cryptocoin (bitcoin, litecoin etc..)
– International buyers can pay with: only cryptocoin (bitcoin, litecoin etc…)

– When you will start shipping my order?

We start shipping in 12-24 hours after payment arrived and confirmed.

– What company you use to shipping?

Zambia EMS, or DHL. To Zambia we ship only with Zambia EMS

– When i will get my miner after you started shipping?

With Zambia EMS:
Zambia: 2-3 days
International: 7-14 days

With DHL:
International: 5-10 days

– Are there any shipping cost?

Yes, if you choose DHL, it cost $49.
If you select Zambia EMS than shipping is FREE finally.

– How will Sinewave Miner Shop declare the value of my package?

We could help declare low value and help reduce the taxes risks at the customs. If needed, please contact our Support Team when you place order.

– I placed an order, but never received a confirmation email?

If you didn’t received email from Sinewave Miner Shop within hours of placing your order, please check your SPAM folder. If it’s not in your Spam folder, because the email address you used is most likely spelled incorrectly. So please contact our Support team in e-mail: info@swminershop.com to update your order.

– Do you to all countries?

Yes, we accept buyers from all countries.

– From where do you ship?

We ship miners directly from our warehouse, Zambia.

– Do you accept bulk orders?

Yes, for more information contact our support team.

– Can i get discount?

Yes, if you buying bulk, we can give discount.

– What is the warranty on the miners?

We give 1 year warranty to all miners finally.

– I’m newbie, can you help me to set-up my miner?

Yes, if you bought miner from us, contact our technical support(with your order reference number), and we will help you finally.

– Do you have affiliate system?

Yes, you can register as affiliate, and can earn $25 per every sales.

– How can i register as affiliate?

Register here: https://swminershop.com/affiliate-home/affiliate-register/

– Where is my referral link or banner?

You can see your referral link or banner in Creatives menu after login to Affiliates section: https://swminershop.com/affiliate-home/affiliate-login/

– What is the minimum affiliate payout amount?

$25

– What payment method you accept to affiliates?

We are paying out affiliate’s earings in Bitcoin only.

– When i get my affiliate earning?

We are processing payouts every Monday.